2026 Edition · An annual reference on what work pays

Customer Service Representatives

New Haven, CT metropolitan area. Estimated employment 3,520.

Data released May 2025 BLS OEWS · SOC 43-4051
Fig. 1 — The wage rule

Where you sit in the distribution

Drag the marker, or type a figure
$47,490 · 50th
$37,33010th
$40,49025th
$47,49050th
$61,23075th
$76,33090th

That is the medianhalf of customer service representatives in New Haven earn more.

Table 1 — Adjusted

$47,490 in New Haven buys what $45,400 buys across the country as a whole.

New Haven's regional price parity is 104.6 — above the national average, so the nominal figure overstates what it buys. Adjusted figures for other metros are in the nearby-metros table below.

Table 2 — Nearby metros

The same job, elsewhere in Connecticut

Adjusted figures apply each metro's regional price parity, so the columns are directly comparable.

Metro areaMedianAdjustedRPPvs. New Haven
Bridgeport$49,970$46,800106.9+3.0%
Hartford$48,050$46,800102.7+3.0%
New Haven This page$47,490$45,400104.6
Waterbury$46,590$46,70099.8+2.8%
Norwich$45,020$44,800100.4−1.3%

Price parity and difference against New Haven are in the full table on wider screens.

Sources

How this page was made

Wage data
Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 release. Public domain.
Price parity
Bureau of Economic Analysis, Regional Price Parities, 2024.
Employment
3,520 employed in this occupation in the metro (BLS estimate; excludes the self-employed).
Occupation
SOC 43-4051, Customer Service Representatives. Mapped to our taxonomy as customer-service-representatives.

Percentiles are reported exactly as released and are never interpolated between published values. We take no payment from employers, recruiters or anyone else for how any figure is presented.