2026 Edition · An annual reference on what work pays

Customer Service Representatives

Pittsfield, MA metropolitan area. Estimated employment 680.

Data released May 2025 BLS OEWS · SOC 43-4051
Fig. 1 — The wage rule

Where you sit in the distribution

Drag the marker, or type a figure
$44,650 · 50th
$34,35010th
$38,01025th
$44,65050th
$56,86075th
$64,36090th

That is the medianhalf of customer service representatives in Pittsfield earn more.

Table 1 — Adjusted

$44,650 in Pittsfield buys what $46,900 buys across the country as a whole.

Pittsfield's regional price parity is 95.1 — below the national average, so a dollar here goes further than the nominal figure suggests. Adjusted figures for other metros are in the nearby-metros table below.

Table 2 — Nearby metros

The same job, elsewhere in Massachusetts

Adjusted figures apply each metro's regional price parity, so the columns are directly comparable.

Metro areaMedianAdjustedRPPvs. Pittsfield
Boston$49,920$46,100108.3−1.8%
Barnstable Town$47,880$48,70098.4+3.7%
Worcester$47,540$46,400102.5−1.2%
Springfield$46,790$48,70096.1+3.8%
Pittsfield This page$44,650$46,90095.1
Amherst Town$43,560$43,500100.2−7.4%

Price parity and difference against Pittsfield are in the full table on wider screens.

Sources

How this page was made

Wage data
Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 release. Public domain.
Price parity
Bureau of Economic Analysis, Regional Price Parities, 2024.
Employment
680 employed in this occupation in the metro (BLS estimate; excludes the self-employed).
Occupation
SOC 43-4051, Customer Service Representatives. Mapped to our taxonomy as customer-service-representatives.

Percentiles are reported exactly as released and are never interpolated between published values. We take no payment from employers, recruiters or anyone else for how any figure is presented.